
| Money Back Guarantee |
| We offer a Money Back Guarantee if we fail to delete derogatory items from your credit report. |
If at the end of twelve months, if you have forwarded credit reports to us as agreed and you have completed your commitments to the service, and you are still not satisfied with the results of your process, we will gladly offer you a refund. You must understand that the results obtained by Credit Recovery Group on behalf of our clients are dependent on numerous factors: including but not limited to the client's ability to maintain monthly payments, repay debts and loans on time once enrolled in our program, cooperation of client's creditors, and the credit bureaus ability to verify information provided to them by Credit Recovery Group on behalf of our clients. If we fail to remove negative accounts from your credit reports, We will use the fair market value of $70 per deleted or fixed item to prorate your refund up to the amount paid to CRG for the service. |
| Disclaimer: Implied or expressed guarantees are not applicable; CRG will honor this guarantee only: While CRG cannot guarantee a full restoration of your credit; we do guarantee and state that we will IMPROVE your credit report and we do promise to legally do everything possible on your behalf to restore your good credit. If we fail to do so, we will refund your money for the “Service” (excluding initial credit report Analysis/Audit fees). If documentation requested from you, by CRG for the credit report improvement, is not forwarded to our office or addition of new negative items appear subsequent to the date of this Agreement, the refund policy will be voided. Client agrees to pay bills on time; not paying bills on time will result in new negative items also voiding the refund policy. Failure to do so will result in the voiding of the refund policy. No refunds are issued prior to the completion of the process upon which the completion date is 1 year from signature of this Service Agreement. The Client further agrees by signing this Service Agreement to hold CRG harmless for any schedule delays, loss of home promise, or other credit related objectives not met as a result of the credit restoration process. CRG agrees to attempt to assist the customer within the limits of the law in understanding their schedule, but CRG does not guarantee the outcome within any timeframe for the Client to obtain financing within acceptable terms to the Client or the financing institution. Please note: If the Client files for IDENTITY THEFT during the course of the Service provided by CRG, the refund policy will become null and void and will not be honored. The Client must also inform CRG if they are a victim of IDENTITY THEFT prior to executing the Agreement. Otherwise, the refund policy will become null and void and will not be honored. |

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